hotline 0965 000 342
hotline 0965 000 342
22 Jun 2023
The Front Desk position plays a vital role within the team, as they are the face of the facility, whose main goal is to deliver the Primal experience to the community.
The Front Desk Associate will work closely with the Operations Supervisor and Head Coach to foster and retain current members and welcome new members. The ideal candidate is energetic and enthusiastic, has excellent communication skills in English and Vietnamese, is able to overcome objections, and has a willingness to grow our thriving membership community.
Proficiency in Mindbody is a plus.
• Greet, welcome, constantly interact, and professionally check in members and guests.
• Manage the retail products and revenue.
• Ensure all documents are checked and verified before POS.
• Actively contribute to ensuring the club performs well in the monthly audits by
consistently following all policies and procedures.
• Good customer service with good communication & interpersonal skills, Vietnamese
and English
• Must be a team player with a positive attitude, showing empathy, proactive, flexible,
energetic & adaptive to change. • Proficient in MS Office and management software.
• Experience working as a receptionist in the fitness field is a plus.
• Professional attitude and appearance
• Working in a dual-language environment
• Training at Primal Performance Lab with all the coaches
• Using all the services at Primal Performance Lab including sauna and ice bath.
• You’ll be given the opportunity to make your role as big and valuable as you want.
• You will receive regular training, and we’ll be more than happy to invest in you.
MON-FRI:
• Shift 1: 5:30 – 13:30 (PT 5:30-10:30)
• Shift 2: 13:30 – 21:30 (PT 16:00-21:00)
WEEKEND:
• Sat & Sun: 8h30 – 17h00
